Contact Us
We're happy to answer questions or help you with returns.
Please fill out the form below if you need assistance.
Our Location - Find us on Google Maps
Our Company
Unit A, Westmead Industrial Estate, Westmead Dr, Westlea, Swindon SN5 7YT, United Kningdom
Opening Hours:
Monday to Friday: 8am - 5pm
Monday to Friday: 8am - 5pm
Frequently Asked Questions
MORE Q & AsBefore returning an item, please contact us first by phone on 02081 437 581 or email Orders@lightshopdirect.com. We’ll provide with a return authorisation and further instructions.
Free delivery is available on orders over £50. For orders under £50, choose from: Royal Mail Standard (£2.99), Royal Mail 24-Hour (£5.95), or FedEx Next Day (£9.95) all with full tracking.
Yes, domestic customers may return items within 14 days of receipt, followed by another 14 days to send them back. Products must be unused, in resalable condition, and return shipping must be paid by the customer.